> For the complete documentation index, see [llms.txt](https://hangout-ragnarok.gitbook.io/hangoutro/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://hangout-ragnarok.gitbook.io/hangoutro/getting-started/install.md).

# Download and install

![](https://3134290582-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FD6EUknkxguLsWdqRSsct%2Fuploads%2Fgit-blob-c8be2b35f9fd6f52ee2d23b62b50dea59a2b0189%2Fgetting-started.jpg?alt=media)

The client runs on Windows. The download is about 4.2 GB.

1. Register an account on the website: [hangout.openskyelabs.xyz](https://hangout.openskyelabs.xyz). The account name is what you type at the login screen.
2. Open the Downloads page and download the client zip. The link goes to Google Drive.
3. Extract the zip with Windows Explorer or 7-Zip into a folder of your own, for example `C:\Games\HangoutRO`. Do not put it inside Program Files.
4. Double-click `HangoutRO Launcher.exe`. The launcher downloads the latest patches and shows a Play button when it is done. Always start the game from the launcher, so you get new patches.
5. Press Play and log in with your website account.

If Windows SmartScreen warns about the launcher, choose "More info" and "Run anyway". The launcher is an open source patcher (rpatchur) with our settings.

## Troubleshooting

* **The game closes at once with no message.** Run the launcher again so it can repair the client files, then start the game from the launcher.
* **The menus are in Korean.** The zip tool skipped the English interface files. Delete the folder, extract the zip again, and run the launcher.
* **The launcher cannot download patches.** Check that nothing blocks `hangout.openskyelabs.xyz` on your network, then try again. Patches are small and resume where they stopped.
* **Nothing else helps.** Ask in the `#help` channel on [Discord](/hangoutro/community/discord.md) with a screenshot.


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